Frequently Asked Questions
BNB Billpay Plus
How are bills paid through BNB Billpay Plus?
There are two types of payments through the BNB Billpay Plus system - electronic payments and paper check payments. In order to do an electronic transaction, your payee must be able to accept electronic (ACH) transactions. After entering the payee information, click "Search". The Payee will be looked up in the Electronic Database. If your Payee is found, you may setup this Payee for electronic bill payments. If the Payee is not found you can pay by paper Check.
If you set up an electronic payment, the amount of the transaction will be deducted from your account on the day that you designate as the payment date and the payee will receive the payment on the next day. BNB Billpay Plus payments are processed each day at 8:00AM and 3:00 pm Central Time. Any payments entered up to that time will be processed the same day. Any payment issued after noon will be processed the next day at 2:00AM. Therefore it is a good rule of thumb to schedule electronic payment at least 2 days before the due date.This electronic payment is the quickest way to get a payment to a payee, if they are able to accept electronic transactions.
The other payment option is by a paper check. These checks are laser printed with your account information and mailed from Oklahoma City, OK on the date you designate as the payment date. Schedule your payment date at least 7 days before the due date to allow for mail time. Remember, if you are using the current date as the payment date, any payments entered after 12:00 noon Central Time will be processed the following day at 2:00AM.
When should I schedule payments?
Payments entered after 2:00AM and before 12:00 noon Central Time will be processed that day. Any payments entered after 12:00 noon will be processed the next day at 2:00AM. For electronic transactions that means the payment is debited from your account on the date of processing and is received by your payee the next day.
Therefore it is a good idea to schedule electronic payments at least two days before the scheduled due date.
For paper check payments, the check is printed and mailed from Oklahoma City, OK on the date of processing. Therefore you must schedule your payment date at least 7 days before the due date to allow sufficient mail time for the check to reach your payee just as if you were mailing the check yourself.
What is the maximum payment amount allowed?
Bill Pay Cap | Current $ |
---|---|
Email Payment Cap - Trans |
$1,000.00
|
Email Payment Cap - Day | $2,500.00 |
Pay An Individual - Trans | $1,000.00 |
Pay An Invididual - Day | $2,000.00 |
Max Transaction Amount | $60,000.00 |
How many Payees can be set up?
There is no limit to the number of payees you can have.
Can I place a stop payment for BNB Billpay Plus checks?
Yes. After the check is printed and mailed, the payment history will show the check number for that payment. The stop payment would be added in the same manner as any other check you have written.
Who, if anyone, am I not allowed to pay?
You cannot send an electronic payment to a payee that is not in the database. You can send a paper check to anyone who has a mailing address. (IRS and some other governmental agencies are excluded).
How much does it cost?
For personal accounts you can pay as many bills as you like for $5.95 a month. If you have a Signature Interest account, BNB Billpay Plus is free. For business accounts, you pay $5.95 a month, which includes the first ten (10) payments. Additional payments, over the 10 are charged at $.35 each. You can cancel at anytime. Just come by the bank or notify us either by phone at 979-836-4571 or email at customercare@bnbank.bank.